Nigerian Midstream and Downstream Petroleum Regulatory Authority

Plain-Language Compliance Survey

LIVE227 responses · 40 long form, closed · 187 short form, open · 23 Oct 2026, 10:36 WAT

Spoken regulations

Hear a regulation

The published text, read aloud. Choose the verbatim reading or the plain English summary.

Published text

Regulation 4, Midstream and Downstream Petroleum Operations Regulations, 2025 (S.I. No. 79 of 2025), Federal Republic of Nigeria Official Gazette No. 205, Vol. 112, 1 December 2025Effective 2025-07-07

4. A licensee or permit holder shall — (a) ensure that its operations are undertaken pursuant to a valid licence, permit or authorisation; (b) appoint, in writing, a Manager who shall take continuous charge of all operations authorised by the Authority; (c) appoint in writing a compliance officer who shall ensure the licensee's compliance with the provisions of the Act and regulations made by the Authority; (d) notify the Authority of every appointment made under these Regulations and any subsequent change not later than five working days of such appointment or change; (e) ensure that the provisions of these Regulations or any other directive from the Authority are complied with; (f) ensure that a contractor or sub-contractor engaged to provide any service in line with its licensed activities is registered with the Authority, and holds an appropriate permit for the activity; (g) ensure that its contractors, employees, agents, and any person acting for the licensee or permit holder comply with these Regulations, guidelines or any other directives issued by the Authority; (h) provide its personnel with personal protective equipment and ensure that such equipment is maintained in good condition; (i) establish emergency medical procedures including an appropriately manned and well-equipped onsite clinic, standard first aid boxes, automated external defibrillators situated at strategic locations in the facility and medical evacuation procedures; (j) provide firefighting and first aid equipment at every facility or installation in accordance with best industry standards; (k) ensure that personnel and contractors undergo occupational fitness tests and minimum industry training as may be specified by the Authority; (l) provide clear, comprehensive, safe and practical operational procedures and guidelines for its personnel; (m) develop good health protection and promotion programmes for its personnel and mandate its contractors to take similar actions; (n) ensure that contract documents entered into with contractors specify the responsibilities of contractors with regards to safety of operations; (o) develop and maintain contingency procedures and measures for the safety of personnel and equipment in an emergency; (p) develop and regularly update an integrated emergency plan for the management of hazardous incidents likely to occur and ensure that drills are carried out periodically; (q) provide office and accommodation facilities for Authority personnel at its operational site as the Authority may direct; (r) ensure that laboratories used for petroleum operations are accredited by and operated in a manner prescribed by the Authority; and (s) perform such other duties as the Authority may prescribe.

The regulation, word for word.

Not yet checked against the published text.

Stopped

File size: 3.5 MB

What this recording says

Regulation 4. Duties of a licensee or a permit holder. A licensee or permit holder shall — (a) ensure that its operations are undertaken pursuant to a valid licence, permit or authorisation; (b) appoint, in writing, a Manager who shall take continuous charge of all operations authorised by the Authority; (c) appoint in writing a compliance officer who shall ensure the licensee's compliance with the provisions of the Act and regulations made by the Authority; (d) notify the Authority of every appointment made under these Regulations and any subsequent change not later than five working days of such appointment or change; (e) ensure that the provisions of these Regulations or any other directive from the Authority are complied with; (f) ensure that a contractor or sub-contractor engaged to provide any service in line with its licensed activities is registered with the Authority, and holds an appropriate permit for the activity; (g) ensure that its contractors, employees, agents, and any person acting for the licensee or permit holder comply with these Regulations, guidelines or any other directives issued by the Authority; (h) provide its personnel with personal protective equipment and ensure that such equipment is maintained in good condition; (i) establish emergency medical procedures including an appropriately manned and well-equipped onsite clinic, standard first aid boxes, automated external defibrillators situated at strategic locations in the facility and medical evacuation procedures; (j) provide firefighting and first aid equipment at every facility or installation in accordance with best industry standards; (k) ensure that personnel and contractors undergo occupational fitness tests and minimum industry training as may be specified by the Authority; (l) provide clear, comprehensive, safe and practical operational procedures and guidelines for its personnel; (m) develop good health protection and promotion programmes for its personnel and mandate its contractors to take similar actions; (n) ensure that contract documents entered into with contractors specify the responsibilities of contractors with regards to safety of operations; (o) develop and maintain contingency procedures and measures for the safety of personnel and equipment in an emergency; (p) develop and regularly update an integrated emergency plan for the management of hazardous incidents likely to occur and ensure that drills are carried out periodically; (q) provide office and accommodation facilities for Authority personnel at its operational site as the Authority may direct; (r) ensure that laboratories used for petroleum operations are accredited by and operated in a manner prescribed by the Authority; and (s) perform such other duties as the Authority may prescribe.

Synthesised, ElevenLabs via Higgsfield, preset voice Faye

Explanation, not the law. The text on the left governs.

Demonstration recording. Prepared to illustrate the service. Not reviewed for legal accuracy.

Stopped

File size: 1.9 MB

What this recording says

Regulation 4, what every licence holder must do. There are five groups of duties here. First, licensing. Operate only under a valid licence, permit or authorisation. Second, appointments. Appoint a Manager in writing, who stays in continuous charge of your operations. Appoint a compliance officer in writing. Tell the Authority about any appointment, or any change to one, within five working days. Third, the people who work for you. Your staff, your agents and your contractors must all follow these rules. Any contractor you engage must be registered with the Authority and hold the right permit for the work. Fourth, safety, and this is the largest group. Provide protective equipment and keep it in good condition. Put emergency medical arrangements in place, including a properly staffed and equipped clinic on site, first aid boxes, defibrillators positioned around the facility, and a way to evacuate casualties. Provide firefighting and first aid equipment at every facility. Make sure your people and your contractors pass fitness tests and complete the training the Authority specifies. Write clear operating procedures. Run health programmes. Put safety responsibilities into your contracts. Keep emergency plans current and run drills. Fifth, the Authority itself. Provide office space for Authority staff at your site if you are directed to. Use only accredited laboratories. And carry out any other duty the Authority sets. Now, this is a summary, to help you understand. The published regulation is the law.

Synthesised, ElevenLabs via Higgsfield, preset voice Faye

The published regulation is the only authoritative text. Recordings are provided to aid access and do not amend any obligation, penalty or licence condition.

Browse all regulations

Showing 227 of 227 responses

Section 1

Who responded

Read the sample first. Demand figures later on this page are only as strong as the people who answered. Comprehension of the gazette is not claimed here.

Total responses

227

n = 227

Share who are regulatory staff

59%

n = 227

Unanswered role is excluded. A high share means this sample is not yet the forecourt population the proposal is about.

Languages in this view

2

n = 227

Any language returned by the survey is counted. None are hardcoded.

Zones in this view

7

n = 227

Responses by role

n = 227

Unanswered responses are excluded. Write-in answers under Other are grouped as Other.

Responses by zone

n = 227

Unanswered responses are excluded from this chart.

Location type

n = 227

Rural is ‘Rural or highway location’. All other stated locations are Urban. Unanswered locations are excluded.

Experience

n = 40

Unanswered responses are excluded from this chart.

Section 2

Demand for spoken regulations

These questions went into the field on 27 August and are answered by the short-form cohort. Denominators differ from the sections below because the closed long form did not ask them.

Would listen instead of reading

86%

n = 188

Share answering Definitely yes or Probably yes. Unanswered excluded.

Say listening would make the rules easier to follow

87%

n = 188

Share answering Likely or Very likely. Unanswered excluded.

Overall rating of the idea

4.3/ 5

n = 188

Missing scores are excluded and are never treated as zero.

Usually find out a rule has changed after the fact

5%

n = 187

Share answering they usually find out after the fact. Unanswered excluded.

Should the recording read the rule word for word

n = 188

Strongly disagree 8 (4%) · Disagree 19 (10%) · Neutral 12 (6%) · Agree 102 (54%) · Strongly agree 47 (25%)

This is the design question. A preference for verbatim reading is what allows the recording to be checked automatically against the published text.

Where they would listen

n = 188

From checkbox answers. n is respondents who selected at least one option. Each option is suppressed below five selections.

How they learn a rule has changed today

n = 187

Unanswered responses are excluded. Options below five answers are not reported.

Would listen instead of reading, by role

n = 188

Regulatory staff 84% (n = 101) · Other 88% (n = 73) · Depot operator 92% (n = 12) · Pump attendant: n < 5, not reported. Unanswered role or this question is excluded.

What would be most useful

n = 145

  • The diversity of languages

    Regulatory staff · South West

  • Easily accessible and moveable

    Regulatory staff · South West

  • Understanding the rules and regulations

    Regulatory staff · South West

  • You can be doing other things and be listening

    Regulatory staff · South South

  • Wider coverage

    Regulatory staff · FCT Abuja

  • People get to understand more about the regulations.

    Regulatory staff · North Central

  • Some Nigerians are lazy to read; perhaps listening to the rules could be another helpful option.

    Regulatory staff · South West

  • You tend to know it well when you listen to it over and over again

    Regulatory staff · FCT Abuja

  • More people will get to listen to and understand the regulations and number of people that will key into implementation will increase sizably.

    Depot operator · South West

  • It will encourage compliance

    Regulatory staff · FCT Abuja

  • with due respect Nigerians are better listeners than readers

    Consultant · North Central

  • The content of the message

    Regulatory staff · FCT Abuja

  • To quickly assist those that can't read or write

    Regulatory staff · South West

  • Having a one on one chat with public on radio station arrange programmes

    Regulatory staff · North Central

  • To comply with the rules

    Transporter or logistics personnel · South West

  • Clarity

    Regulatory staff · South South

  • Understanding through reading

    Regulatory staff · South South

  • Added to one's knowledge

    Transporter or logistics personnel · South West

  • Proper understanding of the regulations.

    Regulatory staff · South South

  • When are we starting

    Finance staff · FCT Abuja

  • Understanding and implementation

    Regulatory staff · South South

  • The message will be well circulated

    Transporter or logistics personnel · South West

  • The rule should ist be read then explained. It could help operators and regulators.

    Regulatory staff · South South

  • Helps those that find it lazy to read

    Regulatory staff · South West

  • If the rules are broken down to relatable scenarios, made with Nigerian accents and every day English

    Regulatory staff · South South

  • Can be listened to while driving

    Regulatory staff · South East

  • Ease of dissemination of information

    Regulatory staff · South South

  • Listening makes it clearer

    Regulatory staff · North Central

  • Speaking especially face to face will have more impact

    Regulatory staff · South West

  • The most useful part would be understanding the key NMDPRA regulations and rules that apply to our day to day operations, especially practical guidance on compliance and how to handle common situations in the field

    Regulatory staff · South West

  • What we hear stick more to the brain.

    Regulatory staff · South West

  • Enlightenment to the people

    Regulatory staff · South South

  • It would be useful in discharging my daily activities effectively

    Depot operator · South West

  • Easier assimilation

    Regulatory staff · South West

  • Listening while I work or engage in other duties

    Regulatory staff · FCT Abuja

  • Effective communication

    Regulatory staff · North Central

  • Those who could not read or write will listen and probably understand.

    Regulatory staff · South East

  • Rom

    Regulatory staff · South West

  • They should inform us first before acting

    Petroleum marketer · South East

  • YouTube video with visuals made into a series

    Regulatory staff · FCT Abuja

  • It might be beneficial to those who can’t read

    Regulatory staff · South West

  • Tge awareness and compliance

    Transporter or logistics personnel · South West

  • People does not like to listen to long discussions except music

    Regulatory staff · South West

  • Information

    Regulatory staff · South South

  • That i work with the rule

    Depot operator · South South

  • Accurate and timely information

    Regulatory staff · FCT Abuja

  • That i work with the rule

    Depot operator · South South

  • Because you will not have to interpret based on your understanding. The audio would have Explained it

    Regulatory staff · South South

  • Understanding the rules

    Regulatory staff · South South

  • Easy to process

    Regulatory staff · South South

  • It'd make it easy to read on the go. However, there are apps that can voice documents. There are also apps that can convert documents to audio books

    Regulatory staff · South West

  • Implementation in areas needed

    Regulatory staff · South West

  • Constant engagement with stake holders before a review of extant rules & regulations

    Regulatory staff · North East

  • Listen to the rules and read too

    Depot operator · South West

  • Improved communication

    Regulatory staff · South South

  • It would allow me to learn the regulations conveniently

    Petroleum marketer · South South

  • Just like we hear a bank's operations through their contact service, we could also listen when we call in to the rules or through advertisements

    Regulatory staff · FCT Abuja

  • Listen

    Filling station operator · South South

  • It will make people to know much about the rules of NMDPRA

    Petroleum marketer · South South

  • Awareness

    Filling station operator · South West

  • To know the rules

    Admin · South East

  • Listen is easier

    Filling station operator · South South

  • It will be flexible and more convenient

    Regulatory staff · FCT Abuja

  • Interesting

    Regulatory staff · South East

  • Quick spread of new information

    Petroleum marketer · South East

  • Everyone is involved in championsing the Nmdpra regulation.

    Regulatory staff · South South

  • More understanding

    Filling station operator · South East

  • Information spread

    Regulatory staff · South South

  • Easy digestion

    Regulatory staff · South East

  • Mobile app

    Pump attendant · South East

  • Accuracy

    Regulatory staff · South West

  • Instead of having to read documents, I can just listen to them while doing other things.

    Regulatory staff · FCT Abuja

  • It will reach a wider audience.

    Petroleum marketer · South South

  • Contact

    Regulatory staff · North West

  • It’s Applicability

    Regulatory staff · FCT Abuja

  • Total adherence and reminder

    Regulatory staff · South South

  • Information

    Filling station operator · South East

  • If it is a rule, I prefer to read it it and not just listen. As meaning could change because of tone etc.

    Regulatory staff · South West

  • Total compliance

    Consultant · South West

  • How to use email to Pass information

    Regulatory staff · South South

  • Understanding and clearity

    Regulatory staff · South West

  • Not certain

    Regulatory staff · South South

  • It will keep.remimding me of the rules and regulations of the nmdpra

    Regulatory staff · South West

  • Frequent update

    Transporter or logistics personnel · South South

  • Increase stakeholders/ public knowledge about NMDPRA regulations

    Regulatory staff · South East

  • IT WILL BRING ENLIGHTENMENT

    Regulatory staff · South South

  • Nothing would be

    Regulatory staff · South South

  • People will get to sit and listen , instead of reading a long page and getting bored

    Petroleum marketer · South East

  • Saying it word for word for better clerification

    Consultant · South West

  • For end users understanding and comprehension.

    Depot operator · South West

  • It will help not to misread the rules.

    Regulatory staff · FCT Abuja

  • People will get to know the rules

    Regulatory staff · South East

  • Listen to it would be more clearer than any other option

    Pump attendant · South West

  • Compliance

    Regulatory staff · South South

  • Everything should be in order

    Petroleum marketer · South West

  • It’s make it more mobile and can listen to anytime anywhere

    Filling station operator · South East

  • It will help reduce the time one might spend reading the rules and we don't easily forget wwhat we listened to compared to what was just read

    Petroleum marketer · South West

  • It useful for decision making

    Depot operator · South West

  • About what is going on on NMDPRA

    Petroleum marketer · South West

  • Easy understanding and time saving

    Consultant · South East

  • It will enable quicker understanding

    Regulatory staff · South West

  • Compliance

    Filling station operator · South West

  • If everyone follows the rules

    Apprentice · South West

  • It will be helpful and useful in Saving alot of time rather than reading it.

    IT · South South

  • It would make the compliance easy

    Petroleum marketer · South South

  • Continuous listening helps individuals become well acquainted to following the rules.

    Transporter or logistics personnel · North East

  • What they say don't do.

    Transporter or logistics personnel · South South

  • The can also have meeting with consultants to explain the latest changes. Anytime there are new rules/policy

    Consultant · South South

  • It will help those who can't really understand what they have read

    Consultant · South South

  • Both reading and listening

    Consultant · South West

  • Having different sections, and making it easier to find rules that apply to your section of the industry

    Transporter or logistics personnel · South South

  • Being able to listen to the rules while doing other things, making them easier to understand and remember more

    Regulatory staff · South West

  • Enlightenment

    Farmer · South South

  • Listening relay the message than reading

    Transporter or logistics personnel · FCT Abuja

  • It will carry everyone along

    Consultant · South South

  • Appraisal on this Service Evaluation is fairly best Objective of Resume & judgement in a Mgt case work... it's highly recommended for Service delivery

    Consultant · South West

  • For people to adhere to the rules and regulations

    Consultant · South South

  • Accessibility and ease of use

    Regulatory staff · South West

  • To ensures announcements, meetings, and presentations can be heard clearly.

    Business · South South

  • Information

    Consultant · South South

  • I can listen to it over and over again

    Petroleum marketer · South West

  • Awareness

    Consultant · South South

  • The Best way to inform users about a product or development.

    Public servant · FCT Abuja

  • Very useful

    Regulatory staff · FCT Abuja

  • Best

    Petroleum marketer · South West

  • Best

    Petroleum marketer · South West

  • Best

    Petroleum marketer · South West

  • It should be read in different languages of Nigeria

    Filling station operator · South South

  • Faster communication

    Regulatory staff · North Central

  • Good

    Maintenance engineer · South West

  • For better clarity

    Consultant · South South

  • Regulatory compliance

    Regulatory staff · South South

  • It would enhance regulatory compliance

    Regulatory staff · North Central

  • It will make more people be aware of the regulations

    Regulatory staff · North Central

  • Brings awareness to more people

    Regulatory staff · North Central

  • Comply

    Depot operator · South South

  • Transfer information through audio recordings will most likely aid understanding of the rules and regulations

    Regulatory staff · North Central

  • To understand our working operation the more and act accordingly to the NMDPRA Regulations and information

    Petroleum marketer · South West

  • It will educate us the more and gives adequate information about NMDPRA So the marketer can act on it accordingly

    Petroleum marketer · South West

  • Getting to more people to know the regulations regardless if you are a stakeholder or not.

    Regulatory staff · FCT Abuja

  • Addition to the written rules. People listen on the go

    Facility Manager- Telecommunications · FCT Abuja

  • ADA

    Regulatory staff · South South

  • Summarise the rules on the recording

    Filling station operator · South East

  • The instructions

    Regulatory staff · FCT Abuja

  • Regulatory at your fingertip

    Regulatory staff · South South

Unanswered written fields are omitted. Quotes are shown as submitted.

What might stop them using it

n = 137

  • The ambiguity

    Regulatory staff · South West

  • Nothing

    Regulatory staff · South West

  • Nothing

    Regulatory staff · South West

  • Interrupted or unstable power and internet

    Regulatory staff · South South

  • Having to use internet before it can be accessed. Radio and TV jingles are better off.

    Regulatory staff · FCT Abuja

  • When the rule is just read out word for word without proper explanation. The audio should be more of enlightenment not just stating the regulation

    Regulatory staff · North Central

  • In my opinion, nothing is off the table, as I am open to any ideas that can help operators and other stakeholders stay informed about changes in rules and regulations within the downstream and midstream sectors of the Nigerian economy.

    Regulatory staff · South West

  • When I must have memorized and understood it well

    Regulatory staff · FCT Abuja

  • If language used is too technical.

    Depot operator · South West

  • Network or lack of data

    Regulatory staff · FCT Abuja

  • If it becomes to lengthy a listen

    Consultant · North Central

  • It easy to forget about oral rules

    Regulatory staff · FCT Abuja

  • Irregular network

    Regulatory staff · South West

  • Nothing

    Regulatory staff · North Central

  • Nothing

    Transporter or logistics personnel · South West

  • Inconsistency

    Regulatory staff · South South

  • Long and boring messages

    Regulatory staff · South South

  • When it's outdated

    Transporter or logistics personnel · South West

  • Nothing actually.

    Regulatory staff · South South

  • Once it is not done regularly

    Finance staff · FCT Abuja

  • Directive form the office

    Regulatory staff · South South

  • Data or network

    Transporter or logistics personnel · South West

  • Internet connections.

    Regulatory staff · South South

  • Inaudible audio

    Regulatory staff · South West

  • If the same legal jargon is turned into audio, then there is no point listening because reading it and listening would make no difference

    Regulatory staff · South South

  • Nothing

    Regulatory staff · South South

  • Ambiguity

    Regulatory staff · North Central

  • Nothing

    Regulatory staff · South West

  • The main thing that might stop me is the time factor. If the content is too lengthy or difficult to navigate, I may prefer a quick reference or written summary alongside the audio

    Regulatory staff · South West

  • The quality of the audio and the content

    Regulatory staff · South West

  • No idea

    Regulatory staff · South South

  • After fully understanding the rules

    Regulatory staff · South West

  • Nothing, it's a continuous process

    Regulatory staff · FCT Abuja

  • Network

    Regulatory staff · North Central

  • Some people might not understand because of the language and the understanding of what is being said. For me, I won’t have any problems listening to the regulatory jingles.

    Regulatory staff · South East

  • Nothing

    Regulatory staff · South West

  • Given us time

    Petroleum marketer · South East

  • Extra long video

    Regulatory staff · FCT Abuja

  • It doesn’t impact compliance level… whether the rules are read or in voice messages

    Regulatory staff · South West

  • If it is not being updated by the Authority

    Transporter or logistics personnel · South West

  • Boring

    Regulatory staff · South West

  • Nothing yet

    Regulatory staff · South South

  • Network

    Depot operator · South South

  • Unreliable Network or Technology

    Regulatory staff · FCT Abuja

  • Network

    Depot operator · South South

  • Nothing

    Regulatory staff · South South

  • Lack of knowledge about the rules

    Regulatory staff · South South

  • Delay in transmission

    Regulatory staff · South South

  • It won't be effective for researching and referencing

    Regulatory staff · South West

  • If it was not implemented

    Regulatory staff · South West

  • If the language used in communication is hardly unable to comprehend and translate to mother's tough

    Regulatory staff · North East

  • Poor communication

    Depot operator · South West

  • Lack of listening skills

    Regulatory staff · South South

  • Poor audio quality

    Petroleum marketer · South South

  • I don't understand the question

    Regulatory staff · FCT Abuja

  • Nothing

    Filling station operator · South South

  • Nothing

    Filling station operator · South West

  • Nothing

    Admin · South East

  • Network

    Filling station operator · South South

  • Nothing

    Regulatory staff · South East

  • Nothing.

    Regulatory staff · South South

  • Problem

    Filling station operator · South East

  • Inconsistency

    Regulatory staff · South South

  • Nothing really

    Regulatory staff · South East

  • Information provided not related to the page

    Pump attendant · South East

  • Internet network

    Regulatory staff · South West

  • If the recording is overly lengthy and dull

    Regulatory staff · FCT Abuja

  • If the information is too lengthy, word for word, that could be discouraging.

    Petroleum marketer · South South

  • When i don't have access to it

    Regulatory staff · North West

  • Non Adherence

    Regulatory staff · FCT Abuja

  • Network constrain

    Regulatory staff · South South

  • Network

    Filling station operator · South East

  • Noise

    Regulatory staff · South West

  • Nothing

    Consultant · South West

  • Network

    Regulatory staff · South South

  • If the wordings are too arbiguous

    Regulatory staff · South West

  • Network

    Regulatory staff · South South

  • Nothing

    Regulatory staff · South West

  • Nothing

    Petroleum marketer · South South

  • Availability of necessary technology

    Regulatory staff · South East

  • Nothing

    Regulatory staff · South South

  • Listening to it as an audio recording

    Regulatory staff · South South

  • Nothing

    Petroleum marketer · South East

  • Nothing

    Consultant · South West

  • Lack of effectiveness might.

    Depot operator · South West

  • Nothing for now

    Regulatory staff · FCT Abuja

  • If they don't keep up to their standards

    Regulatory staff · South East

  • Nothing

    Pump attendant · South West

  • None I guess

    Regulatory staff · South South

  • If it is not clear enough

    Petroleum marketer · South West

  • Only if it’s not consistent and no regular update

    Filling station operator · South East

  • Poor audio quality

    Petroleum marketer · South West

  • Nothing

    Depot operator · South West

  • If there is no genuine information about it

    Petroleum marketer · South West

  • Noon

    Consultant · South East

  • Network

    Regulatory staff · South West

  • Complications

    Filling station operator · South West

  • If it is not well detailed in some specific areas.

    IT · South South

  • When everyone violates the law

    Petroleum marketer · South South

  • Poorly disseminated Information hampers effective execution of these rules...

    Transporter or logistics personnel · North East

  • Circumstances beyond my control

    Transporter or logistics personnel · South South

  • Nothing

    Consultant · South West

  • UI,

    Transporter or logistics personnel · South South

  • If it is unclear, too long or difficult to access when I need it.

    Regulatory staff · South West

  • Lack of awareness

    Farmer · South South

  • If it requires signing in or creating an account

    Transporter or logistics personnel · FCT Abuja

  • Not to sure

    Consultant · South South

  • if the regulatory & Operational guidelines derails from its Provisional Objectives..

    Consultant · South West

  • Nothing

    Consultant · South South

  • Medium

    Regulatory staff · South West

  • Power or internet failure, especially when using digital audio systems.

    Business · South South

  • Nothing at the moment

    Consultant · South South

  • Poor network

    Petroleum marketer · South West

  • Nothing

    Consultant · South South

  • Definitely nothing

    Transporter or logistics personnel · South South

  • Nothing, except it wasn't published

    Public servant · FCT Abuja

  • None

    Filling station operator · South South

  • Nothing

    Regulatory staff · FCT Abuja

  • Data

    Petroleum marketer · South West

  • Data

    Petroleum marketer · South West

  • Data

    Petroleum marketer · South West

  • Nothing

    Filling station operator · South South

  • Nil

    Regulatory staff · North Central

  • I'm not sure of any discouragement for now

    Consultant · South South

  • If not implemented

    Regulatory staff · South South

  • Inconsistency

    Regulatory staff · North Central

  • It’s it’s expensive to access

    Regulatory staff · North Central

  • Cost

    Regulatory staff · North Central

  • No

    Depot operator · South South

  • Unclear or poor quality of audio

    Regulatory staff · North Central

  • If the information or the rules is not favourable to the marketers

    Petroleum marketer · South West

  • Ambiguous regulations not broken into easier simple languages well understood

    Regulatory staff · FCT Abuja

  • Nothing that I am sure of at the moment

    Facility Manager- Telecommunications · FCT Abuja

  • None

    Regulatory staff · South South

  • Data

    Transporter or logistics personnel · South West

  • If i discover that the rule are not right

    Regulatory staff · FCT Abuja

  • Accept out of data

    Regulatory staff · South South

Unanswered written fields are omitted. Quotes are shown as submitted.

Section 3

Self-rated understanding

These scores measure confidence, not whether a respondent can apply a real clause. A baseline comprehension test during the pilot — show an operator a requirement and score what they say it requires them to do — is the measure that would support a gap claim. It is not claimed from this survey.

Mean self-rated understanding

4.4/ 5

n = 40

Missing scores are excluded and are never treated as zero. This is not a comprehension test.

Share who find the regulations difficult

35%

n = 227

Percentage answering Yes to difficulty. Unanswered excluded.

Mean self-rated understanding, Rural or Urban

n = 40

Missing scores and blank locations are excluded.

Mean self-rated understanding by education

n = 40

Missing scores and blank education are excluded.

How often they consult the regulations

n = 40

Unanswered responses are excluded from this chart.

Difficulty by role

n = 227

Unanswered difficulty or role is excluded. A role is not reported when it has fewer than five answers.

Section 4

Where they agree

Barriers

n = 40

Agreement labels, not scores. Unanswered statements are excluded from that row’s n. The preferred-language statement is in the closed long-form findings below.

Appetite for plain language

n = 40

Agreement labels, not scores. Unanswered statements are excluded from that row’s n.

Section 5

In their own words

Quotes are shown as submitted. Unanswered written fields are omitted.

Responses submitted before 27 August reflect an earlier scope that included translation into Nigerian languages. That is no longer proposed.

What they recommend

n = 35

  • Plain language

    Regulatory staff · North Central

  • Multilingual channels

    Regulatory staff · South East

  • To simplify the regulations in clearer terms

    Regulatory staff · FCT Abuja

  • Use of translated documents

    Regulatory staff · South South

  • Regular stakeholders engagement

    Regulatory staff · South West

  • Operator's warfare in terminals.

    Depot operator · South West

  • Community outreach, video and multilingual

    Regulatory staff · South West

  • Let the general populace be aware with the basic guidelines and regulations so as to keep the operators in check.

    Regulatory staff · South East

  • Everyday talk talk

    Pump attendant · North West

  • Showing mostly on video

    Depot operator · South West

  • Stakeholders meeting

    Regulatory staff · FCT Abuja

  • VIDEO AND AUDIO SUMMARY OF REGULATION IN PIDGIN

    Regulatory staff · South West

  • Yes

    Regulatory staff · FCT Abuja

  • Regular meetings with stakeholders and operators to obtain direct feedback on how the regulations are functioning in practice.

    Regulatory staff · South West

  • Avoiding ambiguous terms

    Regulatory staff · North Central

  • Regular stakeholders meeting and briefing

    Regulatory staff · FCT Abuja

  • Regulations to be translated in the simplest form for easy understanding

    Regulatory staff · FCT Abuja

  • Pidgin

    Depot operator · South West

  • Awareness with photos signs

    Regulatory staff · South West

  • Make them they meet with them well we'll and to they explain them rule to them

    Coperate Service and Admin · South West

  • Constant stakeholders meeting and workshop

    Regulatory staff · South West

  • Simpler language and pictorial description of Regulations

    Regulatory staff · South South

  • Pictures and chart, pigin as well as local language

    Regulatory staff · South West

  • Continous stakeholders engagement

    Regulatory staff · South East

  • SMS messages, audio visual aids and regular town hall meetings

    Regulatory staff · South East

  • Simplify the documents

    Regulatory staff · South East

  • Constant stakeholders engagement

    Corporate services and Administration · North West

  • Using a simplified language

    Regulatory staff · South East

  • Regular stakeholders engagement forum

    Regulatory staff · South East

  • Use of multilingual templates and simple communication

    Regulatory staff · South South

  • Multilingual translation

    Regulatory staff · South East

  • Stakeholders engagement

    Regulatory staff · South South

  • Increased publicity through the major communication mediums

    Regulatory staff · FCT Abuja

  • Regular stakeholders engagement and enlightened enlightenment

    Regulatory staff · FCT Abuja

  • Radio jingles , stake holder meetings

    Regulatory staff · South West

Unanswered written fields are omitted. Quotes are shown as submitted.

Challenges as submitted

n = 34

  • Technical English

    Regulatory staff · North Central

  • Use of English alone

    Regulatory staff · South East

  • The legal terms were not so clearly understood

    Regulatory staff · FCT Abuja

  • Translating legislation to local users

    Regulatory staff · South South

  • The regulations area easily understandable

    Regulatory staff · South West

  • Certifications

    Depot operator · South West

  • Not applicable to me

    Regulatory staff · South West

  • NA

    Regulatory staff · South East

  • Na how to sabi the rules

    Pump attendant · North West

  • Have not have any difficulty

    Depot operator · South West

  • Non

    Regulatory staff · FCT Abuja

  • COMPLEXITY

    Regulatory staff · South West

  • Technical terms

    Regulatory staff · FCT Abuja

  • Ambiguity

    Regulatory staff · South West

  • Technical terms

    Regulatory staff · North Central

  • Technical Language

    Regulatory staff · FCT Abuja

  • Terminology terms

    Depot operator · South West

  • Language barrier

    Regulatory staff · South West

  • Watin them mean and how them take they affect my work

    Coperate Service and Admin · South West

  • The volume, and length, a simple sentence will help

    Regulatory staff · South West

  • Complex words used in drafting the Regulations

    Regulatory staff · South South

  • Use of technical words

    Regulatory staff · South West

  • None

    Regulatory staff · South East

  • Use of too much technical terms and phrases

    Regulatory staff · South East

  • They are voluminous

    Regulatory staff · South East

  • Technicality

    Corporate services and Administration · North West

  • Compliance

    Regulatory staff · South East

  • Interpretation issue

    Regulatory staff · South East

  • N/A

    Regulatory staff · South South

  • Nil

    Regulatory staff · South East

  • None

    Regulatory staff · South South

  • Low public knowledge

    Regulatory staff · FCT Abuja

  • Low publicity

    Regulatory staff · FCT Abuja

  • The ambiguity because I’m not a defunct DPR staff

    Regulatory staff · South West

Unanswered written fields are omitted. Quotes are shown as submitted.

Closed long form

Earlier findings, closed long form

These questions were asked before the project narrowed to plain English audio. They are retained for completeness. Translation is no longer in scope, and these figures do not support the current proposal.

Would translation help

n = 40

Unanswered responses are excluded from this chart.

Would it improve compliance

n = 40

Unanswered responses are excluded from this chart.

Likelihood

n = 40

Unanswered responses are excluded from this chart.

Preferred formats

n = 40

From checkbox answers. n is respondents who selected at least one format. Each option is suppressed below five selections.

Most requested solutions

n = 40

From checkbox answers. n is respondents who selected at least one solution.

Preferred language is a barrier

n = 40

Agreement labels, not scores. Unanswered statements are excluded. This statement is about language preference, not shown in Section 4.